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Last Updated: August 15, 2019
Eligibility.The Site is available to people residing in the United States who can form legally binding agreements under applicable law. Access to the Site may be prohibited in certain countries outside the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for complying with the laws and regulations of your territory of access.
To purchase a product on the Site, you must be a natural gas customer with an active account in good standing with one of the following municipal gas systems: Adairsville, LaFayette, Summerville, or Trion. Please note that if you purchase a product from the Site, our Terms of Purchase apply to your purchase. Click Here to consult the Terms of Purchase.
Access to the Site. We grant you a limited right to access and make informational, personal and non-commercial use of the Site and Content (defined below). You may download material on the Site for non–commercial, personal use provided you retain all copyright, trademark and other proprietary notices contained in the material, do not modify or alter the material and do not copy or post the material on any network computer or broadcast the material in any media (other than as expressly permitted on the Site). It is strictly prohibited to modify, transmit, distribute, reuse, repost, “frame” or use the Content of the Site including the text, images, audio and/or video for public or commercial purposes (other than as permitted on the Site) without written permission from one of our authorized representatives.
Establishing an Account. To purchase any items offered on the Site, you must set up an account on the Site. Each user setting up an account on the Site is responsible for keeping account information confidential. You agree that you are solely responsible for any communications or other uses made using your account information, as well as for any order, purchase or other obligations, which may result from such use. You are responsible for updating your account information. If we believe the details are not correct, current, or complete, we have the right to terminate or suspend your account on the Site.
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Product, Service and Technical Information on the Site. We provide products and services for purchase. Unless otherwise stated in the Site, the products and services depicted on the Site are provided through third party manufacturers, distributors, vendors and contractors. We have made a conscientious effort to display and describe the products, services and related specifications available on the Site accurately based on information we receive. We do not guarantee that the product images, services or specifications displayed on the Site are or will remain accurate. We do not certify, endorse or make any representations or warranties of any kind regarding third party providers or their product or service offerings, including, without limitation, any representations as to the quality, reliability or performance of their products or services. The technical information, recommendations and other information made available on the Site, including recommendations regarding product selections, are not substitutes for consultation with the vendors and providers familiar with your particular needs and circumstances. The display of a product or service on the Site does not mean the product or service is or will be available.
Documentation Disclaimer. Product packaging, owners’ manuals, installation instructions, operating instructions, and/or other product documentation may include more information than what is shown on this Site. The content on this Site is intended to be used FOR REFERENCE PURPOSES ONLY. PLEASE FULLY READ ALL MANUALS AND DOCUMENTATION INCLUDED WITH A PURCHASED ITEM BEFORE INSTALLING OR USING THAT ITEM.
Product Availability. NGC does not guarantee the availability of any items for purchase and NGC may revise and discontinue the availability of any items at any time. In the event an item is not available at the time you place your order, it is NGC’s policy to send you a notice via your email address on record, that such item is not available. This notice will inform you if the item is temporarily unavailable (i.e. on back-order) or permanently unavailable. If the item is temporarily unavailable, your order will be fulfilled when the item is next available unless you notify us to cancel your order for such item prior to installation. If the item is permanently unavailable, NGC will not fulfill your order for that item and will credit the purchase amount to your payment method. However, NGC will fulfill the balance of your order for any additional items that you ordered unless you notify us to cancel your entire order before installation or pick-up of the applicable items.
In spite of all our efforts, errors may occur and, in such event, NGC shall make its best efforts to bring these errors to your attention and correct them as soon as possible. We reserve the right to cancel, terminate or not process an order if the price or any other important information on the site is incorrect. If we do not process an order for this reason, we will notify you that the order has been canceled and we undertake, either not to charge you the amount of the order, or to credit you, depending on the type of payment used.
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Links to Third Party Websites. The Site contains products and services offered by, and hypertext links to sites operated by, parties other than NGC (“Linked Sites”). Links to Linked Sites are provided for your convenience only. NGC makes no representations about any Linked Site or any representation or warranty as to any third–party products or services. When you leave the Site, please understand that NGC has no control over the content on that Linked Site.
Linking to the Site. Linking to any page of the Site other than to naturalgasconnection.com through a plain text link is strictly prohibited in the absence of the written consent of NGC. Any web site or other device that links to the naturalgasconnection.com is prohibited from (a) replicating Content, (b) framing or using border around the Content, (c) implying in any fashion that NGC is associated with that web site or is endorsing that web site or its products, (d) misrepresenting any state of facts, including its relationship with NGC, and (f) using any logo or trademark of NGC without express written permission from NGC.
Binding Arbitration of All Disputes; No Class Relief. To the fullest extent permissible by law, with the exception of disputes pertaining to NGC’s intellectual property rights and certain statutory claims that, pursuant to applicable law, are not arbitrable, any dispute of any kind between you and NGC arising under these Terms shall be resolved through binding arbitration pursuant to the JAMS Streamlined Arbitration Rules and Procedures on an individual basis only and with no entitlement to class relief, unless otherwise prohibited by law. The arbitrator shall follow Georgia substantive law in adjudicating the dispute, except that this Section shall be construed as a “written agreement to arbitrate” pursuant to the Federal Arbitration Act (“FAA”). You and we agree that we intend that this Section satisfies the “writing” requirement of the FAA. The hearing shall be conducted in the county that encompasses the billing address you have provided to NGC. For any claim in which you seek U.S. $10,000 or less, you shall have the choice as to whether the hearing is conducted in person, by telephone, or instead the arbitrator may decide the dispute without a hearing. For those claims that the arbitrator determines are not frivolous, NGC shall pay the costs and fees of JAMS and the arbitrator. NGC agrees that it will not seek reimbursement from you for its costs and fees incurred by it in the arbitration. AGREEMENT TO THESE TERMS CONSTITUTES AN AGREEMENT TO PURSUE YOUR CLAIM ONLY ON AN INDIVIDUAL BASIS AND A WAIVER OF THE ABILITY TO PURSUE YOUR CLAIM IN A CLASS ACTION.
Disclaimer of Warranties. THE SITE AND ALL CONTENT IS SUBJECT TO CHANGE AND IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND NGC,AND ITS AFFILIATES, SUBSIDIARIES, DESIGNEES AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, THIRD–PARTY PROVIDERS, CONTRACTORS, DISTRIBUTORS, LICENSORS AND THE LIKE TO THE FULLEST EXTENT PERMITTED BY LAW, EXPRESSLY DISCLAIM ALL SUCH WARRANTIES. Without limiting the foregoing, We neither warrant nor represent that (i) the Content will be accurate, reliable, complete or up-to-date; (ii) your access to the Site will be uninterrupted or error free; or (iii) you will be satisfied with any products or services that you purchase from a Linked Site or any designer, dealer, retailer, or provider listed on the Site. We assume no liability arising from any material, information, products or services that may be provided by any third party. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
Termination/Access Restriction. We reserve the right, in our sole discretion, to terminate or refuse your access to any or all of the Site and the related services or disable your account at any time, without notice and for any reason. We also reserve the right to modify, terminate or withdraw the Site or any Content on the Site at any time without notice.
How to Contact Us. This Site is operated by the Natural Gas Connection LLC, located at 104 Townpark Drive, Kennesaw, GA 30144. Please forward any comments or complaints about the Site and any questions regarding privacy and other matters to email@example.com. Although NGC will in most circumstances be able to receive your e-mail, NGC does not guarantee that it will receive all such e-mail or other information timely and accurately and shall not be legally obligated to read, act on or respond to any such e-mail. Be aware that e-mail typically is not secure.